How to Contact Customer Support
- Customer Support Hours: Monday – Friday, 8am – 8pm Eastern
- Sales – If you’d like to have more information about a specific solution RegEd offers please click here.
- Customer Service – info@RegEd.com
- CODE – productsupport@RegEd.com
- Social Media Archiving and Surveillance (Arkovi) – productsupport@RegEd.com
- Xchange – productsupport@RegEd.com
- FINRA Exam Prep – Ft.info@RegEd.com
- Live CE Administration – CTXSupport@RegEd.com
800.334.8322
- To speak with a Customer Service agent for Password – Login Help or questions about CE Credit, Course Navigation, and Firm Element Training, select option 2
- Regulatory or Compliance representatives calling to speak with a Product Support agent about Xchange, CODE or Arkovi, select option 3
- For FINRA Exam Prep Training, including pre-licensing for Series 6; 63; and 65, or if you are a CE instructor with questions about CourseTrax, select option 4
- New Year’s Day | January 1
- Memorial Day | May 28
- Independence Day | July 4
- Labor Day | September 3
- Thanksgiving | November 22
- Day after Thanksgiving | November 23
- Christmas/Winter Holiday | December 24
- Christmas/Winter Holiday | December 25